Brick Owl Buying Guide
Whether you've misplaced a part from a set, or you're looking to add a new extension to your Lego house, you've come to the right place! You've got a few options for trying to find those parts you need. Brick Owl is a marketplace comprised of many different Lego stores, so there are a few different ways to buy parts on Brick Owl.
Buying
Buying from one store
If you only want a few items, you can search for an item in the Catalog at the top of the page. You can then click on an item, and scroll down to see all of the available stores. Once you find a suitable store, click through to that store, and take a look around, adding items to your cart in the store. You can then checkout directly in that store.
Buying from multiple stores
You can also add items to cart in different stores. Each store will have its own shopping cart. You can keep track of your store carts by clicking on your username and clicking on "Store Carts". To help you with this, when you're looking at items in the catalog, if you already have a cart with a particular store, that store will be highlighted.
Buying from multiple stores using the Catalog Cart
If you've got more than a few items to buy, but less than 50, you can use the Catalog Cart. When looking at items in the Catalog, you can use the turquoise cart buttons. Once you've added what you need, you can then to go your Catalog Cart, where you should see Brick Owl's best combination of stores to purchase the parts from. If you are happy with the selection, you can then click on the green button to add all the items to Store Carts. Store carts are the carts within the actual stores themselves. You can then go to the individual stores to proceed through checkout in those stores.
Buying from multiple store using a Wishlist
Lastly, if you have a lot of items to buy, the Wishlist tools give you the most flexibility and control. Once you are logged in, you can search for items in the Catalog. You should see a Wishlist tab on the item, which you can use to add items to your Wishlist. Once you've got everything you need in your wishlist, you can then use the Wishlist buying tool to find the best combination of stores to order the parts from. Using the tool, you can then add the item to the cart in those stores. You will then need to go to the individual stores to proceed through checkout in those stores.
Finding Parts
Searching by name
If you have an idea of what the part is called, that's easy and you can just search for it at the top of the page. Alternatively, if it has some studs on it, you can search for the amount of studs, for example "2 x 4".
Searching by ID
If you are trying to replace a part, another option is to take a look at the back of the instructions, where you should find all of the parts along with their "Lego Item Numbers" which can easily be searched for. Each of these Item Numbers is colour specific so it should take you straight to the correct part. Sometimes if you're lucky there is an ID number molded into the bottom of a part
Lookup an Inventory
If you happen to know a set that the part comes in, if you search for the set, you can click on the "View Inventory" button and find the part in the set that way
Search by image
If you have a smartphone, you can use the Instabrick app to try searching for a part using your phone camera. It works best with a single part on a white background.
Still Stuck?
Browse around some of the Part categories and hopefully you'll find what you need
Questions?
How does shipping work?
As Brick Owl is a marketplace comprised of many different Lego stores, each store has their own shipping costs. These are usually shown in the cart, but sometimes you need to request a quote first during the checkout process. Brick Owl stores ship all over the world.
Are the parts genuine LEGO®?
Yes, we only permit the sale of official LEGO® items on Brick Owl. Most stores get their new parts from opening new Lego sets and separating out all the pieces.
Can I pay by credit card?
Yes, you can filter stores by payment method
Can I open a store?
Yes, see the selling help page